Laud Beauty strives provide you with quality products and service. Each order is carefully packed before dispatch to ensure you are getting a quality product.

All sales made through the Laud Beauty website are final. Items can only be returned for a refund if they are:

  • Unopened (if you've opened and used the product, we cannot refund under any circumstances)
  • Unused and in a re-saleable condition with all tamper-resistant seals
  • Packaging and any cellophane intact
  • or if it's an incorrect shipment

Please notify us via email - to let us know you are returning your purchase within 28 days from receiving the product. 

 Return the Products to Address:

Kronebosch Complex

Rochester Road


CAPE TOWN - 7441

 Make sure you attached your order confirmation or invoice with you. For refunds, please ensure you have the original payment card with you. 

Allow up to 7 working days after your return has been received for your refund or exchange to be processed.